*Update as of 17 September 2021

The New Zealand Governement announced that the suspension of quarantine-free travel with Australia has been extended for a further 8 weeks, due to the current Delta outbreaks. The Government will review this decision in mid-to-late November 2021, to give more time for our vaccination rates to climb higher. For more information please visit


How do I stay safe while travelling in New Zealand?

While you’re here in Aotearoa New Zealand, there are a few things you need to do to keep yourself and others safe from COVID-19. We strongly encourage travellers from Australia to understand how New Zealand is responding to COVID-19, and the rules and techniques we use to keep each other safe.

Practise Good Hygeine

Wash you hands often with soap or hand sanitiser. Cough or sneeze into your elbow.

Keep track of where you have been

Track your movements so you know if there have been community cases of COVID-19 where you have been.

Download and use the NZ COVID Tracer app to help you keep track of the places you’ve visited.

Using the app is one thing we can all do to help contact tracing go faster and stop the virus from spreading when a case of COVID-19 is detected. There will be a QR code at the airport that you can scan to get the app. You do not need a New Zealand phone or a New Zealand Apple or Google account to download NZ COVID Tracer.

Scan QR Codes

All businesses and services in New Zealand have to display a QR code. Make sure you scan the QR code at the Shore Rentals desk. Use the NZ COVID Tracer app to scan the QR code to keep a private digital diary of everywhere you go. This means you can receive an alert through the app if you have been in the same area as a positive COVID-19 case. If you register your contact details in the app, health authorities can contact you if you may have been exposed.

Turn on Bluetooth tracing in the app

Bluetooth tracing allows you to receive an alert if you have been near another app user who tests positive for COVID-19. It is safe, private and anonymous.

Use your own notebook or keep a photo record

If you will not use the app, keep track of where you’ve been with the NZ COVID Tracer booklet or your own pen and paper, or keep a photo record. Remember to sign paper registers when you visit places like shops. Keep track of the 3 Ws:

  • where you went
  • when you went there — date and time
  • who you met.

You can pick up an NZ COVID Tracer booklet when you arrive at the airport in New Zealand, or you can download one to print yourself.

Wear a face covering

Wear a face covering on all flights in New Zealand, if you do not have one, your airline will give you one. You must also wear a face covering on public transport. Public transport includes buses, trains, most ferries (except the Cook Strait ferry) and jet boats. We also encourage you to wear one in places where physical distancing is not possible.

Get you know the New Zealand Covid-19 Alert levels

New Zealand has a 4-tier COVID-19 Alert Level system. Make sure you know what to do at different Alert Levels.

If you feel unwell

If you feel unwell or have COVID-19 symptoms, stay in your accommodation and call Healthline for free on 0800 611 116 for advice. If you’re offered a test for COVID-19, please take it. The test is free of charge for everyone, unless you need one to enter another country. By getting a test, you’re helping keep everyone safe.

What to do if the Covid-19 situation changes in New Zealand or Australia?

If there is a change in Alert Level in New Zealand or the situation changes in Australia, Covid19.govt.nz and news websites will announce it. You can also find information on the Covid-19 website about what to do at different Alert Levels.

If community cases occur in New Zealand or Australia, the Government could pause quarantine-free travel for a time to assess the risk or it could suspend travel for a longer period of time. Travellers should have a plan and be prepared for travel plans to be disrupted. Community cases of COVID-19 in New Zealand or Australia could lead to the Government pausing any quarantine-free travel arrangements while it gathers information about the risk.

What to do if your travel plans are disrupted?

Have a plan for what to do if your return to Australia is delayed. You may need to be prepared for a longer stay in New Zealand than you planned. You may need to meet any costs for this — check with your travel insurer.

If you need to change your rental car booking due to a Covid-19 disruption in Australia or New Zealand, please contact our team by email [email protected] or by phone on (09) 4880920.

Photo by Henry McIntosh on Unsplash